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Introduction The ServiceNow Certified Implementation Specialist - Vulnerability Response
Exam Specification defines the purpose, audience, testing options, exam content
coverage, test framework, and prerequisites to become Certified Implementation
Specialist - Vulnerability Response certified.
Exam Purpose The Certified Implementation Specialist - Vulnerability Response exam
certifies that a successful candidate has the skills and essential knowledge to
contribute to the configuration, implementation, and maintenance of a ServiceNow
Vulnerability Response Implementation.
Exam Audience The Certified Implementation Specialist - Vulnerability Response exam is
available to ServiceNow partners, employees, and others interested in becoming a
ServiceNow Certified Implementation Specialist - Vulnerability Response.
Exam Preparation Exam questions are based on official ServiceNow training materials, the
ServiceNow documentation site, and the ServiceNow developer site. Study
materials posted elsewhere online are not official and should not be used to
prepare for the examination.
Prerequisite ServiceNow Training Path ServiceNow requires the completion of the following prerequisite training
course(s) in preparation for the Certified Implementation Specialist -
Vulnerability Response exam. Information provided in the following ServiceNow
training course(s) contain source material for the exam.
• ServiceNow Security Operations (SecOps) Fundamentals
• Vulnerability Response (VR) Implementation - Upon completion, the candidate
will be issued a nontransferable voucher code to register for the Certified
Implementation Specialist - Vulnerability Response exam.
Recommended Knowledge & Education
ServiceNow recommends completion of the following Training Course(s) and
Certification(s) in preparation for the exam. • ServiceNow Fundamentals (ILT)
• ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
• ServiceNow Platform Implementation (ILT)
• CIS-Vulnerability Response Certification Test Prep
• Automated Test Framework (ATF) Fundamentals (OnDemand)
• Flow Designer Fundamentals
• IntegrationHub Fundamentals
• Mobile Development Fundamentals
• Service Portal Fundamentals
|Additional Resources In addition to the above, the candidate may find the following additional
resources valuable in preparation for the exam.
• Orlando Vulnerability Response Documentation
• ServiceNow Security Operations Now Community Forums
• Glossary of Terms for Security Operations with Wikipedia Links
Additional Recommended Experience • Three (3) to six (6) months field experience participating in a ServiceNow
Security Incident response deployment project or maintaining the SIR application
suite in a ServiceNow instance.
• General familiarity with industry terminology, acronyms, and initialisms.
Exam Scope Exam content is divided into Learning Domains that correspond to key topics
and activities typically encountered during ServiceNow implementations. In each
Learning Domain, specific learning objectives have been identified and are
tested in the exam.
The following table shows the learning domains, weightings, and sub-skills
measured by this exam and the percentage of questions represented in each
domain. The listed sub-skills should NOT be considered an all-inclusive list of
exam content. Learning Domain % of Exam 1 Vulnerability Response Applications
and Modules
• About ServiceNow Security Operations
• Introducing Vulnerability Response
• Vulnerability
Getting Data Into Vulnerability Response • Definition of Vulnerabilities and Vulnerable Items
• Integrating with Vulnerability Scanners and Other Data Sources
• Scanner Integration and CMDB Reconciliation
3 Tools to Manage Vulnerability Response • Group Vulnerabilities for Easier Management
• Tasking for Vulnerability Remediation
• Exploit Enrichment 25%
4 Automating Vulnerability Response • Handling Vulnerability Exceptions
• Using Workflows for Process Automation
5 Vulnerability Response Data Visualization
• Data Visualization Overview: Dashboards and Reporting
• Performance Analytics
Exam Registration Each candidate must register for the exam via the ServiceNow Webassessor
website using a voucher obtained by completing the training prerequisite. The
exam is available directly through the Webassessor site as a non-proctored,
60-minute exam.
During the registration process, each test taker has the option of taking the
exam at an Authorized Testing Center or as an online-proctored exam. In both
testing venues, the Certified Implementation Specialist exam is done through a
consistent, friendly, user interface customized for ServiceNow tests.
The Kryterion testing network is worldwide and all locations offer a secure,
comfortable testing environment. Candidates register for the exam at a specific
date and time so there is no waiting and a seat is reserved in the testing
center.
Each candidate can also choose to take the exam as an online-proctored exam.
This testing environment allows a candidate to take the test on his or her own
system provided that certain requirements are met.
NOTE: A special accommodation version of the exam is available. Contact
certification@servicenow.com for more information. Depending on the
accommodation, there may be a 30-day lead time before testing.
Exam Structure The exam consists of (60) questions. For each question on the examination,
there are multiple possible responses. The person taking the exam reviews the
response options and selects the most correct answer to the question.
Multiple Choice (single answer)
For each multiple-choice question on the exam, there are four possible
responses. The candidate taking the exam reviews the response options and
selects the one response most accurately answers the question.
Multiple Select (select all that apply)
For each multiple-select question on the exam, there are at least four possible
responses. The question will state how many responses should be selected. The
candidate taking the exam reviews the response options and selects ALL responses
that accurately answer the question. Multiple-select questions have two or more
correct responses.
Exam Results After completing and submitting the exam, a pass or fail result is
immediately calculated and displayed to the candidate. More detailed results are
not provided to the candidate.
QUESTION 1
Select the three components of a Filter Condition: (Choose three.)
A. Field
B. Sum
C. Operator
D. Value
Answer: A,C,D
QUESTION 2 SLAs are used to ensure VUL are processed in a timely matter. Which field is
used to determine the expected timeframe for remediating a VIT?
A. Updated
B. Remediation status
C. Remediation target
D. Closed
Answer: C
QUESTION 3 What is the minimum role required to create and change Service Level
Agreements for Vulnerability Response groups?
A. sla_manager
B. admin
C. sn_vul.vulnerability_write
D. sn_vul.admin
Answer: D
QUESTION 4 Changes made within a named Update Set in a different application scope:
A. Will be captured
B. Will throw errors
C. Will not be captured
D. Will be partially captured
Answer: A
QUESTION 5 ServiceNow Vulnerability Response tables typically start with which prefix?
Number of questions: 63
Number of questions to pass: 38
Time allowed: 90 mins
Status: Live
This exam is intended for IBM Spectrum Virtualize V8.3.1 administrators who are
familiar with the product features and capabilities. The administrator can plan
an installation, perform the installation, upgrade or expand an existing system,
manage daily operations, and monitor performance and system operation.
IBM Spectrum Virtualize V8.3.1 Administrator 100%
Section 1: Planning 1.1 Determine the customer’s environment for Spectrum Virtualize.
1.2 Verify limitations and restrictions
1.3 Perform performance modeling using Storage Modeller (StorM)
1.4 Determine type of storage system connectivity being externally virtualized
1.5 Evaluate data reduction use and capabilities within an organization’s
storage infrastructure.
1.6 Describe IBM Spectrum Virtualize clustering capabilities.
1.7 Configure storage for IBM Power iSeries
1.8 Verify the pre-sale and pre-install checklist (Impact) Technical Delivery
Assessment (TDA)
Section 2: Implementation 2.1 Perform basic configuration and setup.
2.2 Configure Network Port ID Virtualization (NPIV)
2.3 Ensure an organization’s security requirements will be satisfied by
encryption enablement.
2.4 Externally virtualize storage
2.5 Administer storage pools.
2.6 Administer arrays
2.7 Enable/disable Volume protection mode-by pool
2.8 Administer volumes
2.9 Set up host.
Section 3: Manage and Use IBM Spectrum Virtualize 3.1 Enable Quality of Service (QOS) capabilities.
3.2 Administer the multi-tenancy function
3.3 Enable and monitor Easy Tier
3.4 Integrate with VMware
3.5 Migrate volumes
3.6 Perform code upgrades
3.7 Describe process for node replacement
3.8 Perform Storage management and performance monitoring (Virtual Storage
Center)
3.9 Describe the process for implementing IBM Spectrum Virtualize for Public
Cloud.
Section 4: Copy Services: FlashCopy 4.1 Describe use cases for snapshots, clones, backups including consistency
groups
4.2 Manage snapshots, clones, backups, and consistency groups
4.3 Describe Transparent Cloud Tiering - encryption and compression
Section 5: Copy Services-Replication 5.1 Determine high availability options including stretched cluster,
Hyperswap, spare node
5.2 Calculate bandwidth requirements for replication
5.3 Determine replication connectivity - ip, FCIP, Fibre Channel, compression
5.4 Describe copy services methods and capabilities available for replication
and availability solution options.
5.5 Manage metro-mirror, global mirror, global mirror with change volume
including consistency groups; Sync rates
5.6 Implement disaster recovery to public cloud (IBM Spectrum Virtualize for
Public Cloud)
Number of questions: 63
Number of questions to pass: 38
Time allowed: 90 mins
Status: Live
This exam is intended for IBM Spectrum Virtualize V8.3.1 administrators who are
familiar with the product features and capabilities. The administrator can plan
an installation, perform the installation, upgrade or expand an existing system,
manage daily operations, and monitor performance and system operation.
IBM Spectrum Virtualize V8.3.1 Administrator 100%
Section 1: Planning 1.1 Determine the customer’s environment for Spectrum Virtualize.
1.2 Verify limitations and restrictions
1.3 Perform performance modeling using Storage Modeller (StorM)
1.4 Determine type of storage system connectivity being externally virtualized
1.5 Evaluate data reduction use and capabilities within an organization’s
storage infrastructure.
1.6 Describe IBM Spectrum Virtualize clustering capabilities.
1.7 Configure storage for IBM Power iSeries
1.8 Verify the pre-sale and pre-install checklist (Impact) Technical Delivery
Assessment (TDA)
Section 2: Implementation 2.1 Perform basic configuration and setup.
2.2 Configure Network Port ID Virtualization (NPIV)
2.3 Ensure an organization’s security requirements will be satisfied by
encryption enablement.
2.4 Externally virtualize storage
2.5 Administer storage pools.
2.6 Administer arrays
2.7 Enable/disable Volume protection mode-by pool
2.8 Administer volumes
2.9 Set up host.
Section 3: Manage and Use IBM Spectrum Virtualize 3.1 Enable Quality of Service (QOS) capabilities.
3.2 Administer the multi-tenancy function
3.3 Enable and monitor Easy Tier
3.4 Integrate with VMware
3.5 Migrate volumes
3.6 Perform code upgrades
3.7 Describe process for node replacement
3.8 Perform Storage management and performance monitoring (Virtual Storage
Center)
3.9 Describe the process for implementing IBM Spectrum Virtualize for Public
Cloud.
Section 4: Copy Services: FlashCopy 4.1 Describe use cases for snapshots, clones, backups including consistency
groups
4.2 Manage snapshots, clones, backups, and consistency groups
4.3 Describe Transparent Cloud Tiering - encryption and compression
Section 5: Copy Services-Replication 5.1 Determine high availability options including stretched cluster,
Hyperswap, spare node
5.2 Calculate bandwidth requirements for replication
5.3 Determine replication connectivity - ip, FCIP, Fibre Channel, compression
5.4 Describe copy services methods and capabilities available for replication
and availability solution options.
5.5 Manage metro-mirror, global mirror, global mirror with change volume
including consistency groups; Sync rates
5.6 Implement disaster recovery to public cloud (IBM Spectrum Virtualize for
Public Cloud)
We have prepared Citrix Virtual Apps and Desktops 7 Advanced Administration
(1Y0-312) certification sample questions to make you aware of actual exam
properties. This sample question set provides you with information about the CCP-V
exam pattern, question formate, a difficulty level of questions and time
required to answer each question. To get familiar with Citrix Certified
Professional - Virtualization (CCP-V) exam, we suggest you try our Sample Citrix
1Y0-312 Certification Practice Exam in simulated Citrix certification exam
environment.
To test your knowledge and understanding of concepts with real-time scenario
based Citrix 1Y0-312 questions, we strongly recommend you to prepare and
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Citrix CCP-V certification practice exam helps you identify topics in which you
are well prepared and topics in which you may need further training to achieving
great score in actual Citrix Certified Professional - Virtualization (CCP-V)
exam.
QUESTION 1 Scenario: There are two domains in an organization: Domain A and Domain B. A
Citrix Engineer configured
SAML authentication for Domain A, without implementing Citrix Federated
Authentication Service (FAS).
While launching the Citrix apps, the Single Sign-on will __________.
A. work for users from Domain A and NOT for users from Domain B
B. work for users from Domain B and NOT for users from Domain A
C. work for the users from Domain A and Domain B
D. NOT work for the users from Domain A and Domain B
Correct Answer: B
QUESTION 2 Scenario: A Citrix Engineer is managing a large environment with multiple
locations. The setup is as follows:
- The setup has a single Citrix Virtual Apps and Desktops site with multiple
zones such as a Primary zone and 3 Satellite zones.
-Virtual Delivery Agents (VDAs) are available for all applications in all 3
Satellite zones.
-An application 'app1' has its application database located in Satellite zone.
-As a sovereign mandate, it is desirable that this application database should
NOT be accessible from zones 2 and 3.
-The application does NOT create any database cache and cannot work if the
database is NOT reachable. -
The outage is acceptable for complying with the sovereign mandate.
Which zone preference should the engineer configure to achieve this setup?
A. Mandatory application home to Satellite zone 1
B. User home to Satellite zone 1
C. Mandatory user home to Satellite zone 1
D. Application home to Satellite zone 1
Correct Answer: D
QUESTION 3 Scenario: A Citrix Engineer noticed that a Citrix Virtual Apps and Desktops
environment lost connection to the
SQL servers where the Citrix databases are running. Due to this, the Site has
become unmanaged and firsttime users CANNOT connect to their Citrix Virtual Apps
& Desktops resources.
The setup was recently upgraded from Citrix Virtual Apps and Desktops 7.11 to
Citrix Virtual Apps and Desktops 7.15 CU4.
What should the engineer do to minimize the impact of the SQL outage?
A. Enable Connection Leasing.
B. Enable IntelliCache.
C. Enable Local Host Cache.
D. Configure Citrix Database Cache.
Correct Answer: B
QUESTION 4 A Citrix Engineer wants to enable the "Log Off Web Portal When Session is
Launched" feature within
Workspace Environment Management (WEM) transformer settings.
What does the engineer need to do prior to enabling this feature?
A. Set Workspace control to NOT automatically reconnect to the sessions when
users log onto StoreFront.
B. Set Workspace control settings to log off from session when users log off
from StoreFront.
C. Set Workspace control to automatically reconnect to the sessions when users
log onto StoreFront.
D. Set Workspace control settings to NOT log off a session when users log off
from StoreFront.
