Microsoft Certified Technology Specialist (MCTS) certifications enable professionals to target specific technologies and to distinguish themselves by demonstrating in-depth knowledge and expertise in their specialized technologies. more at http://www.certkingdom.com
To earn the CCBA designation, candidates must: Complete a minimum of 3,750 hours of Business Analysis work experience in
the last 7 years.
Within these 3750 minimum hours required, a minimum of 900 hours must be
completed in each of 2 of the 6 BABOK® Guide Knowledge Areas OR, a minimum of
500 hours must be completed in each of 4 of the 6 BABOK® Guide Knowledge Areas.
Complete a minimum of 21 hours of Professional Development within the last 4
years.
Provide references.
Agree to Code of Conduct.
Agree to Terms and Conditions.
Pass the exam.
CCBA Competencies
Is CCBA for you? The CCBA certificate is for:
Individuals with an ECBA™ designation
Product Managers
Non-BA consultants
Trainers
Hybrid Business Analysis professionals, including: Project Manager, Testers,
Quality Assurance (QA) professionals, Change/Transformation Managers, and
Designers
QUESTION 1 You are currently working on creating the activity list for an initiative in
your organization. What characteristic must be assigned to each task in your
task list?
A. Procurement needs
B. Risk level
C. Unique number
D. Roles and responsibilities
Correct Answer: C
Explanation:
Each task in the task list should have a unique number to identify the specific
task and it should have a description of what the task is.
Answer: B is incorrect. The risk level is not associated with the task list.
Answer: D is incorrect. Roles and responsibilities are not included directly in
the task list.
Answer: A is incorrect. Procurement needs are not included in the task list.
QUESTION 2 Shelly is the business analyst for her organization and she's working with
Thomas to review the business
requirements. They are discussing the identified requirements, how the
requirements will transition to the
operations, and the longevity of the solution. Thomas is concerned that the
identified requirements may not
map to the desired future state of the organization. What business analysis task
is Shelly facilitating in this scenario?
A. Acceptance evaluation criteria definition
B. Requirements quality assurance
C. Validate requirements
D. Stakeholder management
Correct Answer: C
Explanation: Shelly and Thomas are performing the validate requirements task. This task
helps to ensure that the
requirements map to the business goals and objectives, resolve the issue, and
predict the longevity of the requirements to satisfy business needs.
Answer: B is incorrect. There is not a business analysis task called
requirements quality assurance.
Answer: A is incorrect. Acceptance evaluation criteria definition is a task to
ensure that the requirements are
clear and precise enough to create tests and inspect to know that the work has
been completed.
Answer: D is incorrect. Stakeholder management is the management of
stakeholders' issues, conflicts,
queries, concerns, threats, and perceived threats about the requirements.
QUESTION 3 Which of the following are documented approaches to the business analysis
work? Each correct answer represents a complete solution.
A. Deming's Quality Circle
B. Lean
C. Six Sigma
D. Waterfall approach
Correct Answer: B,C,D
Explanation:
The waterfall approach, lean, and Six Sigma are the valid answer for business
analysis approaches.
Answer: A is incorrect. Deming's Quality Circle describes the quality management
approach of plan, do, check, and act. This isn't a business analysis approach.
QUESTION 4 You are the business analyst for your organization and working with the
stakeholders to prioritize the
requirements. The stakeholders are concerned about the financial impact of the
requirements should some of
them fail during the implementation. You would like to rank the risk tolerance
of the stakeholders based on
their comments about the solution and the requirements. The following are the
three categories of risk
tolerance associated with the stakeholders except for which one?
A. Neutrality
B. Mitigation
C. Risk-seeking
D. Risk-aversion
Correct Answer: B
Explanation: Mitigation is a risk response that seeks to lower the risk's probability
and/or impact. It is not one of the three categories of risk tolerance.
QUESTION 5 Tracy is a business analyst for her organization and she's gathered and
identified the needed requirements for
the solution scope. What must Tracy do before she can begin managing the
requirements? Choose the best answer.
A. Tracy must decompose the requirements in WBS.
B. Tracy must create cost-benefits analysis of each requirement to manage the
benefits first.
C. Tracy must identify roles, responsibilities, and owners of the requirements
to fully manage the requirements.
D. Tracy must communicate the requirements to the stakeholders for their consent
and approval.
Correct Answer: D
Explanation: Requirements must be communicated before they are managed. Tracy must
communicate the requirements to
the stakeholders for their consent and approval before managing the
requirements.
Answer: A is incorrect. Before Tracy decomposes the requirements, she should
have the approval of the stakeholders.
Answer: B is incorrect. To begin managing the requirements, Tracy needs the
approval and consent of the stakeholders.
Answer: C is incorrect. This isn't a valid statement, as the best thing to do is
to gain the approval of the stakeholders first. Certkingdom
Review, Certkingdom
IIBA CCBA PDF Best IIBA
CCBACertification, IIBA
CCBA Training at certkingdom.com
This exam tests your knowledge of implementing security automated
solutions, including: Programming concepts
RESTful APIs
Data models
Protocols
Firewalls
Web
DNS
Cloud and email security
ISE
Exam Description The Automating and Programming Cisco Security Solutions v1.0 (SAUTO 300-735)
exam is a 90-minute exam associated with the CCNP Security, Cisco Certified
DevNet Professional, and Cisco Certified DevNet Specialist - Security Automation
and Programmability certifications. This exam tests a candidate's knowledge of
implementing Security automated solutions, including programming concepts,
RESTful APIs, data models, protocols, firewalls, web, DNS, cloud and email
security, and ISE. The course, Implementing Cisco Security Automation Solutions,
helps candidates to prepare for this exam.
The following topics are general guidelines for the content likely to be
included on the exam. However, other related topics may also appear on any
specific delivery of the exam. To better reflect the contents of the exam and
for clarity purposes, the guidelines below may change at any time without
notice.
1.1 Utilize common version control operations with git (add, clone, push,
commit, diff, branching, and merging conflict)
1.2 Describe characteristics of API styles (REST and RPC)
1.3 Describe the challenges encountered and patterns used when consuming APIs
synchronously and asynchronously
1.4 Interpret Python scripts containing data types, functions, classes,
conditions, and looping
1.5 Describe the benefits of Python virtual environments
1.6 Explain the benefits of using network configuration tools such as Ansible
and Puppet for automating security platforms
2.1 Describe the event streaming capabilities of Firepower Management Center
eStreamer API
2.2 Describe the capabilities and components of these APIs
2.2.a Firepower (Firepower Management Center and Firepower Device Management)
2.2.b ISE
2.2.c pxGRID
2.2.d Stealthwatch Enterprise
2.3 Implement firewall objects, rules, intrusion policies, and access policies
using Firepower Management Center API
2.4 Implement firewall objects, rules, intrusion policies, and access policies
using Firepower Threat Defense API (also known as Firepower Device Manager API)
2.5 Construct a Python script for pxGrid to retrieve information such as
endpoint device type, network policy and security telemetry
2.6 Construct API requests using Stealthwatch API
2.6.a perform configuration modifications
2.6.b generate rich reports
3.1 Describe the capabilities and components of these APIs
3.1.a Umbrella Investigate APIs
3.1.b AMP for endpoints APIs
3.1.c ThreatGRID API
3.2 Construct an Umbrella Investigate API request
3.3 Construct AMP for endpoints API requests for event, computer, and policies
3.4 Construct ThreatGRID APIs request for search, sample feeds, IoC feeds, and
threat disposition
4.1 Describe the capabilities and components of these APIs
4.1.a Umbrella reporting and enforcement APIs
4.1.b Stealthwatch cloud APIs
4.1.c Cisco Security Management Appliance APIs
4.2 Construct Stealthwatch cloud API request for reporting
4.3 Construct an Umbrella Reporting and Enforcement API request
4.4 Construct a report using Cisco Security Management Appliance API request
(email and web)
QUESTION 1 Which of the following is typically used to manage a Cisco router in-band?
(Select the best answer.)
A. a VTY port
B. a serial port
C. a console port
D. an auxiliary port
Correct Answer: A
QUESTION 2 Which of the following enables the validation of both user and device
credentials in a single EAP transaction? (Select the best answer.)
A. PEAP
B. EAP-FAST
C. EAP-FAST with EAP chaining
D. EAP-MD5
Correct Answer: C
QUESTION 3 Which of the following features protects the control plane by classifying
traffic into three separate control plane subinterfaces? (Select the best
answer.)
A. CoPP
B. CPPr
C. RBAC
D. uRPF
Correct Answer: B
QUESTION 4 Which of the following is an outputspreading technique that spammers use to
manipulate reputation scores and defeat filters? (Select the best answer.)
A. phishing
B. snowshoe spam
C. waterfalling
D. listwashing
Course Description The IT Infrastructure Library (ITIL) is the most widely accepted approach to
IT service management in the world. ITIL is a best practice framework that has
been drawn from both the public and private sectors internationally. It
describes how IT resources should be organized to deliver business value,
documenting the processes, functions and roles of IT Service Management (ITSM).
The focus of a business should move from simply managing the company’s IT to
making IT truly productive by helping the business achieve its strategic goals.
ITIL certification helps organizations fulfill this goal by providing guidelines
for establishing governance standards and enhancing the alignment between
business and its IT processes.
Audience: ITIL certification is most suited for IT Managers, System Analysts,
Quality Analysts, System Administrators, Operations Managers, and Database
Administrators.
Course Objectives Understand and implement IT Service Management best practices, key concepts,
principles, and process models required for clearing the ITIL Foundation
certification exam
Gain understanding of scope, purpose, and objective of, service strategy,
service transition, service design, service operations, and Continual Service
Improvement
Apply ITIL concepts, tools and techniques to improve effectiveness and
efficiency of business for optimizing customer experience
Learn to automate standard tasks and apply lean principles to enhance efficiency
of IT Service Management processes in this ITIL 2011 foundation training
Centralize processes and teams and save costs using well defined fit-for-use and
fit-for purpose processes
ITIL Foundation course provides participants a complete structure with a set of
procedures to help them take a proactive approach in improving business
performance with the help of IT.
ITIL Foundation Definition: ITIL Foundation is a certification based on ITIL practices for IT Service
Management. The Foundation certification aims to give professionals an
understanding of the guidelines and framework.
Context: Overview ITIL Foundation is designed to give professionals a basic understanding of
the ITIL framework. It focuses on awareness and comprehension rather than being
able to apply ITIL principles. The basics of IT Service Management as a practice
are covered as is the ITIL lifecycle.
Topics Some of the topics covered in ITIL Foundation include:
IT Service Management as a practice
ITIL Service Cycle
Technology and architecture
Competence and training
The certification also covers processes, models, functions, and roles. The
learning objectives focus on knowing and understanding key terms and
definitions.
To become certified for ITIL Foundation, a professional needs to sit the ITIL
Foundation exam which consists of 40 multiple choice questions. A certificate is
awarded when the professional correctly answers 65% of the questions. The exam
can be done as a conclusion to classroom training or it can be prepared for
through self-study.
Related Certifications: There are many ways to further extend your contextual knowledge of IT
Service Management to broaden your understanding. One of these ways is to build
on your ITIL knowledge with a VeriSM™ certification. The VeriSM™ Plus module
offers professionals knowledge of new and emerging technologies. This
certification ensures that professionals have a grasp of the progessive
practices and innovative technologies that are now emerging rapidly as a
consequence of digital transformation.
QUESTION 1
Which ITIL guiding principle recommends using existing services, processes and
tools when improving services?
A. Progress iteratively with feedback
B. Keep is simple and practical
C. Start where you are
D. Focus on value
Correct Answer: C
QUESTION 2 Which practice has a purpose that includes ensuring that risks have been
properly assessed?
A. Service configuration management
B. Problem management
C. Service level management
D. Change control
Correct Answer: D
QUESTION 3 When should a full risk assessment and authorization be carried out for a
standard change?
A. Each time the standard change is implemented
B. When the procedure for the standard change is created
C. At least once a year
D. When an emergency change is requested
Correct Answer: B
QUESTION 4 Which statement about emergency changes is CORRECT?
A. The testing of emergency can be eliminated in order to implement the change
quickly
B. The assessment and authorization of emergency changes is expedited to ensure
they can be implemented quickly
C. Emergency changes should be authorized and implemented as service requests
D. Emergency changes must be fully documented before authorization and
implementation
Correct Answer: B
QUESTION 5 Which practice coordinates the classification, ownership and communication
of service requests and incidents?
A. Supplier management
B. Service desk
C. Problem management
D. Relationship management
2019 Exam Details
The Professional VMware vRealize Automation 7.6 Exam (2V0-31.19), which leads to
the VMware Certified Professional – Cloud Management and Automation 2020
certification, is a 70-item exam with a passing score of 300 using a scaled
method. Candidates are given an appointment time of 120 minutes, which includes
a five-minute seating time and adequate time to complete the exam for non-native
English speakers. Actual exam time is 115 minutes. Exam Delivery This is a
proctored exam delivered at Pearson VUE testing centers, world-wide. For more
information, visit the Pearson VUE website. Certification Information For
details and a complete list of requirements and recommendations for
certification attainment, please reference the VMware Education Services –
Certification website. Minimally Qualified Candidate The minimally qualified
candidate (MQC) has experience working with vRealize Automation 7.6
implementations. The candidate has some foundational knowledge of both versions
of NSX (NSX Data Center for vSphere and NSX-T) and intermediate knowledge of
vSphere. He or she is typically infrastructure personnel capable of installing
and configuring, testing, managing and troubleshooting a vRealize Automation 7.6
solution running on vSphere 6.x. The candidate possesses an understanding of
basic cloud concepts including public/private/hybrid clouds, multitenancy and
cloud security. The candidate is capable of using vRealize Automation to
automate the deployment of workloads, vRealize Business for Cloud Standard to
establish cost reporting and vRealize Orchestrator to create and manage common
workflows. The candidate has foundational knowledge of how to maintain and
update vRealize Automation thorough vRealize Suite Lifecycle Manager. Exam
Sections VMware exam blueprint sections are now standardized to the seven
sections below, some of which may NOT be included in the final exam blueprint
depending on the exam objectives.
Section 1 – Architecture and Technologies
Section 2 – Products and Solutions
Section 3 – Planning and Designing
Section 4 – Installing, Configuring, and Setup
Section 5 – Performance-tuning, Optimization, and Upgrades
Section 6 – Troubleshooting and Repairing
Section 7 – Administrative and Operational Tasks
If a section is missing from the list below, please note it is because the exam
has no testable objectives for that section. The objective numbering may be
referenced in your score report at the end of your testing event for further
preparation should a retake of the exam be necessary.
Sections Included in the Exam
Section 1 – Architectures and Technologies - There are no testable objectives
for this section
Section 2 – VMware Products and Solutions - There are no testable objectives for
this section
Section 3- Planning and Designing - There are no testable objectives for this
section
Section 4 – Installing, Configuring, and Setup - There are no testable
objectives for this section
Objective 4.1 - Install vRealize Automation
Objective 4.2 - Create and Manage Tenants
Objective 4.3 - Create and Manage Directories
Objective 4.4 - Create and Manage Business Groups
Objective 4.5 - Manage User and Group Role Assignments
Objective 4.6 - Integrate vRealize Business for Cloud Standard with vRealize
Automation
Objective 4.7 - Create and Manage VMware Endpoints
Objective 4.8 - Create and Manage Cloud Endpoints
Objective 4.9 - Create and Manage Fabric Groups, Reservations and Network
Profiles
Objective 4.10 - Create, Configure and Manage Active Directory Policies
Section 5 – Performance-tuning, Optimization, Upgrades
Objective 5.1 - Maintain and Update vRealize Automation using vRealize Lifecycle
Manager
Section 6 – Troubleshooting and Repairing
Objective 6.1 - Troubleshoot Common vRealize Automation Installation and
Configuration Errors
Objective 6.2 - Identify the Correct Log to Troubleshoot a Given vRealize
Automation Error
Objective 6.3 - Configure the Health Check Feature on vRealize Automation
Objective 6.4 - Troubleshoot Provisioning Errors
Section 7 – Administrative and Operational Tasks
Objective 7.1 - Create, Modify and Publish single- and multi-machine Blueprints
Based on a Given Design
Objective 7.2 - Create and Manage XaaS Blueprints with Custom Resource Mappings
Objective 7.3 - Create and Manage Custom Forms for a Blueprint
Objective 7.4 - Use Software Components in Blueprints
Objective 7.5 - Export and Import Blueprints
Objective 7.6 - Create and Manage NSX Objects in a Blueprint
Objective 7.7 - Configure a Blueprint to Deploy from OVF
Objective 7.8 - Create and Manage Entitlements
Objective 7.9 - Create and Manage Approval Policies
Objective 7.10 - Manage the vRealize Automation Catalog
Objective 7.11 - Provision Resources from a vRealize Automation Catalog
Objective 7.12 - Perform Locate and Reclamation of Resources Based on Provided
Criteria
Objective 7.13 - Manage Provisioned Workloads (Day 2 Actions)
Objective 7.14 - Perform Bulk Imports
Objective 7.15 - Create and Manage Event Broker Subscriptions
Objective 7.16 - Install and Configure Plugins and Packages in vRealize
Orchestrator
Objective 7.17 - Modify and Run Basic vRealize Orchestrator Workflows
Objective 7.18 - Configure Authentication for vRealize Orchestrator
Objective 7.19 - Maintain and Renew Certificates
QUESTION 1
A new Windows operating system machine blueprint is created and is ready to be
added to a new service catalog.
Which step must be performed for the catalog item to be visible to business
users?
A. Entitle the blueprint with all appropriate actions.
B. Publish the blueprint.
C. Entitle a business user to add the blueprint to the catalog.
D. Add the catalog item to the business group’s reservation.
Answer: B
QUESTION 2 A vRealize Orchestrator administrator is tasked with creating a workflow
that processes sensitive information
that is subject to auditing. All workflow messages must be stored in the
vRealize Orchestrator database.
How can the administrator ensure that all log messages generated by the workflow
are stored in the database?
A. Configure a DEBUG level for the vRealize Orchestrator server.
B. Use System.log() when printing out messages.
C. Configure SQL plugin to write to the database directly.
D. Use Server.log() when printing out messages.
Answer: A
QUESTION 3 A system administrator created a tenant with URL name “fin” for the finance
team. The fully qualified domain name (FQDN) of the appliance is
vra.rainpole.local.
What is the correct URL to log in to the finance tenant?
A. https://vra.rainpole.local/vcac/org/fin
B. https://vra.rainpole.local/org/finance
C. https://vra.rainpole.local/org/fin
D. https://vra.rainpole.local/vcac/org/finance
Answer: D
QUESTION 4 What can be used in custom forms to prevent a user from entering too large a
value (such as too much memory for a virtual machine)?
A. Constraints for a field
B. Regular expression for a field
C. Quotas for a field
D. Limitations for a field
Answer: A
QUESTION 5 An administrator configures a pre-approval event subscription to run
vRealize Orchestrator workflow. The
workflow does not run when a machine that matches the defined criteria is
requested in the service catalog.
What can the administrator do to resolve this issue?
A. Verify that approvers have executed the approve option.
B. Verify that the workflow subscription is published.
C. Verify that approvers belong to specific users and groups.
D. Verify that the approval policy is associated with the correct resource
action.
Introduction The ServiceNow Certified Implementation Specialist – HR Exam Specification
defines the purpose, audience, testing options, exam content coverage, test
framework, and prerequisites to become Certified Implementation Specialist – HR
certified.
Exam Purpose The Certified Implementation Specialist – HR exam certifies that a
successful candidate has the skills and essential knowledge to contribute to the
configuration, implementation, and maintenance of the ServiceNow Human Resources
suite of applications.
Exam Audience The Certified Implementation Specialist – HR exam is available to ServiceNow
customers, partners, employees, and others interested in becoming a ServiceNow
Certified Implementer for the ServiceNow HR application.
Exam Preparation Exam questions are based on official ServiceNow training materials, the
ServiceNow documentation site, and the ServiceNow developer site. Study
materials posted elsewhere online are not official and should not be used to
prepare for the examination.
Prerequisite ServiceNow Training Path: Human Resources Service Delivery (HRSD)
Implementer
ServiceNow requires the completion of the following prerequisite training
course(s) in preparation for the Certified Implementation Specialist – HR exam.
Information provided in the following ServiceNow training course(s) contain
source material for the exam.
• Human Resources (HR) Fundamentals
• Human Resources (HR) Implementation - Upon completion, the candidate will be
issued a nontransferable voucher code to register for the Certified
Implementation Specialist – HR exam
Recommended Knowledge & Education
ServiceNow also recommends completion of the following Training Course(s) and
Certification(s) in preparation for the exam.
ServiceNow Fundamentals
• ServiceNow Implementation Methodology (SIM) Fundamentals
• ServiceNow Platform Implementation
• ServiceNow Platform Subscription Model
o Micro-certification – ServiceNow Platform Subscription Model
• Working with Restricted Caller Access Records for Human Resources
Additional Resources
In addition to the above, the candidate may find the following additional
resources valuable in preparation for the exam.
• General familiarity with general industry terminology, acronyms, and
initialisms
• Practical knowledge about Human Resources processes and some knowledge of IT
Service Request workflows is also helpful
• Three to six months field experience participating in ServiceNow deployment
projects or maintaining ServiceNow instances
• Participation in at least one ServiceNow HR deployment project
Exam Scope
Exam content is divided into Learning Domains that correspond to key topics and
activities typically encountered during ServiceNow implementations. In each
Learning Domain, specific learning objectives have been identified and are
tested in the exam.
The following table shows the learning domains, weightings, and sub-skills
measured by this exam and the percentage of questions represented in each
domain. The listed sub-skills should NOT be considered an all-inclusive list of
exam content.
Learning Domain % of Exam 1 Describe and use the ServiceNow HR System
Architecture 37%
Plugins
HR Table Structure
Application Scoping
2 Configure and Implement ServiceNow Core HR Applications and Employee Service
Center 40%
Users, Groups, Skills, and Roles
Assignment Rules
HR Services, HR Catalog Items, and Record Producers
HR Service Portal Branding
Describe and Use Platform, Role, and Contextual Security
16% Describe how Platform, Role, and Contextual Security are Used in ServiceNow
Understand how the Delegated Developer role works
Understand how to Configure Security Options to Protect HR Data
Total
100%
Exam Registration
Each candidate must register for the exam via the ServiceNow Webassessor website
using a voucher obtained by completing the Human Resources (HR) Implementation
training prerequisite. The voucher code obtained from the prerequisite training
path is nontransferable and provides the candidate eligibility to sit for the
Certified Implementation Specialist – HR exam only.
During the registration process, each test taker has the option of taking the
exam at an Authorized Testing Center or as an online-proctored exam. In both
testing venues, the Certified Implementation Specialist exam is done through a
consistent, friendly, user interface customized for ServiceNow tests.
The Kryterion testing network is worldwide and all locations offer a secure,
comfortable testing environment. Candidates register for the exam at a specific
date and time so there is no waiting and a seat is reserved in the testing
center.
NOTE: A special accommodation version of the exam is available. Contact
certification@servicenow.com for more information. Depending on the
accommodation, there may be a 30-day lead time before testing.
Exam Structure
The exam consists of approximately 45 questions. For each question on the
examination, there are multiple possible responses. The person taking the exam
reviews the response options and selects the most correct answer to the
question.
Multiple Choice (single answer)
For each multiple-choice question on the exam, there are at least four possible
responses. The candidate taking the exam reviews the response options and
selects the one response most accurately answers the question.
Multiple Select (select all that apply)
For each multiple-select question on the exam, there are at least four possible
responses. The question will state how many responses should be selected. The
candidate taking the exam reviews the response options and selects ALL responses
that accurately answer the question. Multiple-select questions have two or more
correct responses.
Exam Results
After completing and submitting the exam, a pass or fail result is immediately
calculated and displayed to the candidate. More detailed results are not
provided to the candidate.
Exam Retakes
If a candidate fails to pass an exam, they may register to take the exam again
up to three more times for a cost of $75.
QUESTION 1
An HR Admin without the System Admin role can do what? (Choose three.)
A. Grant roles to users or groups
B. Modify the HR Administration > Properties
C. Reset user passwords
D. Create HR Criteria
E. Configure business rules
F. Add users to groups
Correct Answer: A,C,F
QUESTION 2 After the HR Admin [sn_hr_core.admin] role has been removed from the Admin
role, how may a user with only the Admin role add members to HR groups?
A. The Admin must elevate their role to security_admin to add members to HR
groups.
B. The Admin follows the same process as with any group membership change.
C. The Admin can no longer add members to HR groups.
D. The Admin must impersonate an HR Admin to add members to HR groups.
Correct Answer: C
QUESTION 3 In the Create Bulk Cases module, which Filter by options are available in
the dropdown? (Choose four.)
A. Document Template
B. Upload File
C. HR Service Template
D. User Criteria
E. HR Template
F. HR Profiles
G. HR Criteria
Exam MB-901: Microsoft Dynamics 365 Fundamentals (beta)
Languages: English
Retirement date: none
This exam measures your ability to understand Microsoft Dynamics 365; artificial
intelligence (AI); mixed reality (MR); the Power Platform; cloud concepts; cloud
security; role-based security in Dynamics 365; Common Data Service; data
management framework; Dynamics 365 reporting; Dynamics 365 integrations; and
cloud deployment.
This exam will cover the positioning and benefits of adopting Dynamics 365. Candidates should have a functional understanding of Dynamics 365
capabilities and Microsoft cloud computing.
Candidates of this exam should have general knowledge or relevant working
experience in an Information Technology (IT) environment. Candidates should also
have a basic understanding of business scenarios and experience in addressing
business, legal, and security requirements for IT projects.
Audience Profile This exam will cover the positioning and benefits of adopting Dynamics 365.
Candidates should have a functional understanding of Dynamics 365 capabilities
and Microsoft cloud computing.
Candidates of this exam should have general knowledge or relevant working
experience in an Information Technology (IT) environment. Candidates should also
have a basic understanding of business scenarios and experience in addressing
business, legal, and security requirements for IT projects.
Skills Measured NOTE: The bullets that appear below each of the skills measured are intended
to illustrate how we are assessing that skill. This list is not definitive or
exhaustive.
NOTE: In most cases, exams do NOT cover preview features, and some features will
only be added to an exam when they are GA (General Availability).
Identify Microsoft platform components for Dynamics 365 (30-35%) Describe integration capabilities
• integration across Dynamics 365 apps
• integration across Microsoft products
• integration with third-party apps
• custom integrations in Dynamics 365
Describe Dynamics 365 cloud security • encryption
• authentication
• data ownership
• data center access
• SSO
• Data loss protection (DLP)
• industry standard certifications (GDPR, etc)
Understand the benefits of role based security • app role-based security
• leveraging security roles
• streamlined user experience
• out-of-the-box security roles
Identify the business value of the Microsoft cloud • Azure features used by Dynamics 365
• PaaS
• Life Cycle Services (LCS)
Understand the use of Power Platform in Dynamics 365 • Power Apps
• Power BI
• Power Automate
• AI Builder
• Common Data Service
Understand the benefits of the Common Data Service • analytics
• extensibility
• interoperability
• consistency
Identify Dynamics 365 reporting capabilities • built in reporting
• role-based reporting
• extensible reporting
Understand AI and Mixed Reality for Dynamics 365 (10-15%) Leverage AI for data insights
• fraud protection
• virtual agents
• sales insights
• customer insights
• relationship insights
• customer service insights
Understand the capabilities of Dynamics 365 Sales
• dynamics 365 sales automation
• pipeline management
• contact management
• customer requests and follow up
• LinkedIn Sales Navigator
Understand the capabilities of Dynamics 365 Marketing • lead generation and qualifications
• customer journey
• surveys
• landing pages
• segmentation
• event management
• dynamics 365 for marketing
Understand the capabilities of Dynamics 365 Field Service • Resource Scheduling Optimization (RSO)
• Connected Field Service
• service resource scheduling
• proactive customer service
• Field Service Mobile
Understand the capabilities of Dynamics 365 Customer Service • account management
• omni channel service
• case life cycle
• knowledge articles
Understand Finance and Operations apps (25-30%)
Understand the capabilities of Dynamics 365 Finance • General Ledger
• Accounts Payable
• Accounts Receivable
• project accounting
• budgeting
• global attributes
• end to end business processes
• real time cash flow visibility
• enterprise asset management
Understand the capabilities of Dynamics 365 Human Resources • employee self-service
• personnel management
• benefits management
• employee development
Understand the capabilities of Dynamics 365 Business Central • finance
• supply chain
• project management
• sales and service
• budgeting
• when to use Business Central vs other Dynamics 365 products
Understand the capabilities of Dynamics 365 Supply Chain Management • project accounting
• modernize operations
• procurement and sourcing
• manufacturing
• warehouse management
• master planning
• product information
Understand the capabilities of Dynamics 365 Commerce • retail capability
• Channel Management
• Point of Sale (POS)
• mobile commerce
QUESTION 1 You are implementing Dynamics 365 Customer Service.
Company executives need to decide whether to put the data on-premises or in the
cloud.
You need to explain the data security benefits of the cloud.
What should you communicate to the executives?
A. Active Directory keeps data secure.
B. Data is in a government cloud.
C. Data on-premises is encrypted by default.
D. Data online is encrypted by default.
Correct Answer: D
QUESTION 2 A company uses Microsoft Exchange Online.
Sales team members want to use Microsoft Outlook to view items that were created
in Dynamics 365 Sales.
Which three components are synchronized between Dynamics 365 Sales and Outlook?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Tasks
B. Appointments
C. Phone calls
D. Accounts
E. Contacts
Correct Answer: A,B,E
QUESTION 3 A company uses Dynamics 365 Sales. You plan to use Power Apps to create a
customized app that allows
sales team members to enter data for customer, leads, and opportunities.
Sales team members must be able to enter the information from desktops, laptops,
tablets, and mobile
devices. All salespeople need access to the same forms, views and reports.
What is the minimum number of Power Apps that you must create?
Published: January 31, 2018
Languages: English
Audiences: IT professionals
Technology: Microsoft Azure
Credit toward certification: MCSA, MCSE
Skills measured This exam measures your ability to accomplish the technical tasks listed
below. The percentages indicate the relative weight of each major topic area on
the exam. The higher the percentage, the more questions you are likely to see on
that content area on the exam. View video tutorials about the variety of
question types on Microsoft exams.
Please note that the questions may test on, but will not be limited to, the
topics described in the bulleted text.
Do you have feedback about the relevance of the skills measured on this exam?
Please send Microsoft your comments. All feedback will be reviewed and
incorporated as appropriate while still maintaining the validity and reliability
of the certification process. Note that Microsoft will not respond directly to
your feedback. We appreciate your input in ensuring the quality of the Microsoft
Certification program.
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your Regional Service Center.
On January 14, 2020, this exam was updated. To learn more about these changes
and how they affect the skills measured, please download and review the exam
70-537 change document.
Deploying and Integrating an Azure Stack Hub Environment (20-25%) Build test environments by using the Azure Stack Hub Development Kit (ASDK).
This objective may include but is not limited to: use PowerShell commands;
install updated ASDK; troubleshoot failed installs; post-deployment registration
Configure identity and PKI for data center integration.
This objective may include but is not limited to: integrate Azure Stack Hub with
AD FS, create custom RBAC roles for Azure Stack registration, validate Azure
identity, validate AD FS integaration, validate graph integration, generate PKI
certificates, validate PKI certificates, remediate PKI certificates
Configure DNS for data center integration.
This objective may include but is not limited to: configure external DNS name
resolution from within Azure Stack Hub; configure Azure Stack Hub DNS names from
outside Azure Stack Hub
Configure connectivity for data center integration.
This objective may include but is not limited to: manage firewall ports needed
at the edge; configure connectivity to the data center; install and renew
certificates for public endpoints, connect to Azure by using ExpressRoute
Connect to and perform API-based administration on Azure Stack Hub.
This objective may include but is not limited to: connect to the stack by using
PowerShell; configure client certificates; configure firewall to support remote
administration; establish RBAC roles for the Azure Stack Hub fabric; create
subscriptions for end users
Configuring PaaS and IaaS for an Azure Stack Hub Environment (25-30%)
Configure and administer the App Service resource provider.
This objective may include but is not limited to: configure system; configure
source control; configure worker tiers; configure subscription quotas; scale
worker tiers and App Service infrastructure roles; add custom software;
configure Azure Stack Hub networking security
Configure and administer database resource providers.
This objective may include but is not limited to: configure and administer the
SQL adapter; configure and administer the MySQL adapter; set up SKUs; set up
additional hosting capacity
Configure and administer IaaS services.
This objective may include but is not limited to: implement virtual machine
images; prepare Linux and Windows images; prepare a custom image; upload an
image
Providing Services to and Enabling DevOps for Azure Stack Hub Users (25-30%) Create and manage quotas, plans, and offers.
This objective may include but is not limited to: create quotas; configure
plans; configure offers; configure delegated offers; create add-on plans
Manage tenants and users.
This objective may include but is not limited to: configure multi-tenancy in
Azure Stack; remove tenants; manage authentication and authorization; establish
RBAC roles for the user space
Manage the Azure Marketplace.
This objective may include but is not limited to: enable Azure Marketplace on
Azure Stack Hub; plan new packages; create and publish new packages; download
Azure Marketplace items
Enable DevOps for users.
This objective may include but is not limited to: enable version control for
users; enable CLI for users; manage ARM templates; deploy ARM templates; debug
ARM templates; use Azure DevOps to connect to Azure Stack Hub; use continuous
integration and continuous deployment to automate a pipeline that targets Azure
Stack Hub, configure app identity to access resources using Azure AD and AD FS
service principals
Maintaining and Monitoring an Azure Stack Hub Environment (20-25%)
Plan and implement a backup-recovery and a disaster-recovery solution.
This objective may include but is not limited to: back up Azure Stack Hub
infrastructure services; perform cloud recovery of Azure Stack Hub, replicate
and fail over Azure Stack Hub VMs to Azure; back up and restore PaaS resource
data; back up and restore backup and restore of user Azure Stack Hub VM-OS,
disks, volumes, and apps
Manage and monitor capacity, performance, updates, and alerts.
This objective may include but is not limited to: manage storage; monitor
available storage; integrate existing monitoring services; manage public IP
address ranges; monitor infrastructure component health; monitor Azure Stack Hub
memory, public IP addresses, and storage user consumption; apply updates; update
system firmware; review and react to alerts; configure external auditing and
syslog forwarding; replace hardware
Manage usage reporting and log collection.
This objective may include but is not limited to: provide access to the usage
database; test usage by using the ASDK; collect the usage data by using the
Provider Resource Usage API and the Tenant Resource Usage API; investigate the
usage time versus the reported time
Instructor-led training Course 20537: Configuring and Operating a Hybrid Cloud with Microsoft Azure
Stack
Online training INF240x: Configuring and Operating Microsoft Azure Stack
Self-paced training Azure Stack Documentation
Azure Stack Development Kit (free!)
Who should take this exam?
Candidates for this exam are Azure administrators and Azure Stack Hub operators
who use Azure Stack Hub to provide cloud services to their end users or
customers from within their own data center.
Candidates for this exam should have significant experience managing and
operating Azure Stack Hub environments. Candidates should have a strong
understanding of Azure as well as some knowledge of virtualization, networking,
and identity management. Candidates should also understand how Azure Stack Hub
enables DevOps processes and the hybrid development model.
Candidates for this exam are expected to demonstrate the ability to plan,
deploy, package, update, and maintain the Azure Stack Hub infrastructure.
Candidates must also demonstrate the ability to offer hybrid cloud resources and
requested services, and to manage infrastructure as a service (IaaS) and
platform as a service (PaaS).
QUESTION 1 You have an Azure Stack integrated system in the perimeter network.
You need to ensure that users in the Internet can access Azure Stack Storage
blobs.
Which TCP ports should you open on the firewall?
A. 20 and 21
B. 137 only
C. 80 and 443
D. 445 and 5445
Answer: C
QUESTION 2 You have an Azure Stack integrated system.
You establish a PowerShell session to a privileged endpoint, and you run several
commands.
You need to ensure that logs of the session activity are exported to a file
share.
Which cmdlet should you run?
A. Exit
B. Clear-Host
C. Out-Default
D. Close-PrivilegedEndpoint
E. Exit-PSSession
Answer: D
QUESTION 3 You deploy an Azure Stack integrated system that uses an external domain
name of west.fabrikam.com
Currently, tenant users access the system internally.
You need to create a SSL certificate for the publication of externally
accessible endpoints. The solution must
ensure that tenant users can upload VHD files to Azure Stack remotely.
Which two names should you include in the certificate? Each correct answer
presents part of the solution.
NOTE: Each correct selection is worth one point.
A. adminmanagement.west.fabrikam.com
B. *.west.fabrikam.com
C. *.blob.west.fabrikam.com
D. adminportal.west.fabrikam.com
E. *.trafficmanager.west.fabrikam.com
Answer: B,C
QUESTION 4 Your network contains an Active Directory forest named adatum.com.
You deploy an Azure Stack integrated system.
You implement federation between adatum.com and Azure Stack.
You need to ensure that a user named admin01@adatum.com can manage Azure Stack
from the Azure Stack administrator portal.
Which cmdlet should you run?
A. Set-ServiceAdminOwner
B. Set-AzsUserSubscription
C. New-CloudAdminUser
D. Set-CloudAdminPassword
Answer: A
QUESTION 5 You have an Azure Stack integrated system.
What are three possible types of records that you can create in Azure Stack DNS?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
